Chatbase vs Make
A side-by-side look at Chatbase and Make: ratings, pricing, features, pros and cons.
At a glance
| Feature | CChatbase | MMake |
|---|---|---|
| Pricing model | Free Trial | Freemium |
| Pricing | $32/mo | $9/mo |
| Free plan | No | No |
| Category | AI Agents & Automation | AI Agents & Automation |
| Platforms | Web, API, WhatsApp, Slack, Messenger, Instagram | Web, API |
| Best for | Customer support teams, E-commerce stores | Operations and marketing teams, No-code builders |
| Company | — | Celonis, Inc. |
Key Features
CChatbase
- AI-Powered Support Agents: Agents resolve customer questions using your connected data.
- Procedures and Actions: Write step-by-step procedures in plain language that call actions like order lookups.
- Guardrails: Set what the agent must avoid, such as promising refunds.
- Helpdesk: A ticket inbox where AI and people work on the same conversations.
- Analytics: Track topics, sentiment and trends across conversations.
- Model playground: Test different AI models and settings before going live.
MMake
- Visual Builder: Design scenarios on a canvas by prompt or drag-and-drop.
- 3,000+ Verified Apps: Connect native apps and add custom integrations for any API.
- AI Agents: Give agents goals, tools and limits, and see their reasoning.
- MCP Server: Build and run automations from Claude, ChatGPT or Gemini.
- Make Code: Add JavaScript or Python to fine-tune a workflow.
- Observability: Watch your whole automation stack live, including third-party resources.
Pricing Plans
CChatbase
- Hobby$32 per month
- Basic$120 per month
- Business$400 per month
- Enterprise
MMake
- Free$0
- Coreper month
- Proper month
- Teamsper month
- Enterprise
Best For
CChatbase
MMake
Pros & Cons
CChatbase
- +No-code setup: Agents are built from your data and plain-language instructions.
- +Many channels: One agent can run on chat, email, voice, WhatsApp, Slack and social apps.
- +Wide model choice: Plans include advanced models from OpenAI, Anthropic, Google and others.
- +Shared helpdesk: AI and human agents work from the same conversation view.
- −No permanent free plan: Paid plans start with a 7-day trial rather than a free tier.
- −Key integrations cost more: Zendesk, Salesforce, HubSpot, Zapier and API access start on Basic.
- −Credit limits: Each plan has a monthly message-credit allowance, with extra credits at $40 per 1,000.
MMake
- +Free plan with no time limit: You can build and run real automations without a card.
- +Visual building: Scenarios are laid out on a canvas, so processes are easy to follow.
- +Broad app support: Connects to 3,000+ native apps and any service with an API.
- +Code when you need it: JavaScript or Python can be added to fine-tune steps.
- −Credits run out: Scenarios stop running when credits are used up until more are added.
- −Credits expire: Unused credits expire at the end of the term.
- −Pricing takes study: Credit use varies by action, which can make costs harder to predict.
Frequently Asked Questions
How does Chatbase pricing compare to Make?
Chatbase: $32/mo. Make: $9/mo. See each tool's plans above for what every tier includes.