Chatbase vs n8n
A side-by-side look at Chatbase and n8n: ratings, pricing, features, pros and cons.
At a glance
| Feature | CChatbase | nn8n |
|---|---|---|
| Pricing model | Free Trial | Free Trial |
| Pricing | $32/mo | €20/mo |
| Free plan | No | No |
| Category | AI Agents & Automation | AI Agents & Automation |
| Platforms | Web, API, WhatsApp, Slack, Messenger, Instagram | Web, API, Self-hosted |
| Best for | Customer support teams, E-commerce stores | Developers and technical teams, IT, security and DevOps teams |
Key Features
CChatbase
- AI-Powered Support Agents: Agents resolve customer questions using your connected data.
- Procedures and Actions: Write step-by-step procedures in plain language that call actions like order lookups.
- Guardrails: Set what the agent must avoid, such as promising refunds.
- Helpdesk: A ticket inbox where AI and people work on the same conversations.
- Analytics: Track topics, sentiment and trends across conversations.
- Model playground: Test different AI models and settings before going live.
nn8n
- AI Agent Orchestration: Run AI agents inside workflows with structured inputs, guardrails and human approvals.
- Code + Visual Builder: Build visually and add JavaScript or Python steps where needed.
- 500+ Integrations: Connect native integrations, any HTTP API and agents through MCP.
- Full Execution Visibility: Watch runs live, replay past runs and re-run only the step that failed.
- Self-Hosted or Cloud: Use n8n's hosted service or deploy on-prem with Docker.
- Version history: See who changed a workflow and when.
Pricing Plans
CChatbase
- Hobby$32 per month
- Basic$120 per month
- Business$400 per month
- Enterprise
nn8n
- Starter€20 per month
- Pro€50 per month
- Business€667 per month
- Enterprise
Best For
CChatbase
nn8n
Pros & Cons
CChatbase
- +No-code setup: Agents are built from your data and plain-language instructions.
- +Many channels: One agent can run on chat, email, voice, WhatsApp, Slack and social apps.
- +Wide model choice: Plans include advanced models from OpenAI, Anthropic, Google and others.
- +Shared helpdesk: AI and human agents work from the same conversation view.
- −No permanent free plan: Paid plans start with a 7-day trial rather than a free tier.
- −Key integrations cost more: Zendesk, Salesforce, HubSpot, Zapier and API access start on Basic.
- −Credit limits: Each plan has a monthly message-credit allowance, with extra credits at $40 per 1,000.
nn8n
- +Pay per execution: A full workflow run counts once no matter how many steps it has.
- +Unlimited users and workflows: Every plan includes unlimited users, workflows and integrations.
- +Self-hosting option: You can run it on-prem or with Docker and keep data in your own environment.
- +Code when needed: Code steps in JavaScript or Python sit alongside the visual builder.
- −Prices in euros: The pricing page lists plans in EUR.
- −Steep Business jump: Business costs 667€ per month billed annually and is self-hosted only.
- −Technical leaning: The code and self-hosting options suit technical users more than beginners.
Frequently Asked Questions
How does Chatbase pricing compare to n8n?
Chatbase: $32/mo. n8n: €20/mo. See each tool's plans above for what every tier includes.