echowin
echowin lets businesses build AI phone and chat agents in plain English, train them on their website and deploy them on phone, web chat and WhatsApp.
Key Takeaways
Build AI agents that answer calls and chats for your business
Freemium · $0 · $45 per month · $80 per month · $149.99 per month · $150 per month · $350 per month · $499.99 per month
- Local service businesses
- Customer support teams
- Agencies reselling AI agents
What is echowin?
echowin is a platform for building AI voice and chat agents. You describe what the agent should do in plain English, add knowledge from your website, documents or FAQs, and connect tools such as calendars or inventory checks. The company handles the telephony, scaling and model infrastructure.
Once built, the same agent can answer phone calls, website chat and WhatsApp messages, transfer urgent calls, send follow-up texts and book appointments. Business Compass reviews conversations to surface trends, complaints and sales signals. It supports 100+ languages, unlimited parallel calls, REST API integrations and an AI-native CRM.
It fits local service businesses, call-heavy teams and agencies that want to resell AI receptionist services under their own brand.
Who is Using echowin?
Auto repair and service shops
Answer quote and booking calls around the clock.
Clinics and offices
Use an AI front desk to book appointments.
Agencies
Build and manage agents for clients under their own brand.
Key Features
- Plain-English instructions: Define personality, workflows and which tools to use without code.
- Knowledge base: Train agents on your website with automatic syncs, documents and FAQ pairs.
- Omnichannel deployment: Run one agent across phone, website chat and WhatsApp.
- Smart call routing: Transfer urgent or specific calls to the right person.
- Business Compass: Turns conversations into trends, issues and revenue signals.
- Multilingual support: Agents can talk in 100+ languages.
Pricing Plans
Pay as you go
- Free to start with free credits; $10/mo per number, $0.20/min, $0.03/chat
- Full platform access
- Conversation logs and analytics
- AI-native CRM
- Integrations, webhooks and full API access
Bundle 1
- 250 voice minutes at 18 cents/min
- 10% off pay-as-you-go rates
- Chat and SMS draw from the bundle
- Cancel anytime
Bundle 2
- 500 voice minutes at 16 cents/min
- 20% off pay-as-you-go rates
- Chat and SMS draw from the bundle
- Cancel anytime
Agency Grey Label
- Limited-time price, down from $299.99
- Unlimited agents and sub-accounts after activation
- Mixed branding
- Client workspaces
- Billed for total usage across accounts
Bundle 3
- 1,000 voice minutes at 15 cents/min
- 25% off pay-as-you-go rates
- Chat and SMS draw from the bundle
- Cancel anytime
Bundle 4
- 2,500 voice minutes at 14 cents/min
- 30% off pay-as-you-go rates
- Chat and SMS draw from the bundle
- Cancel anytime
Agency White Label
- Limited-time price, down from $999.99
- Fully your own branding
- Unlimited agents and sub-accounts after activation
- Client account management
- Full platform access
Which echowin plan should you pick?
Start on pay as you go with free credits while you build and test. Move to a monthly bundle once call volume is steady to cut the per-minute rate. Agencies should look at Grey Label or White Label to manage client accounts under their brand.
Testing and launching a first agent.
Light, steady call volume.
Small businesses with regular calls.
Agencies starting to resell AI agents.
Busier phone lines.
High call volume operations.
Agencies selling AI agents under their own brand.
echowin Use Cases
After-hours reception
Deploy an AI receptionist on your main number.
Outcome: Calls get answered and booked when staff are away.
Tire or service quotes
Let an agent ask for vehicle details, check inventory and quote.
Outcome: Faster quotes and more booked appointments.
Call analysis
Review Business Compass after a week of calls.
Outcome: A clear list of common questions and complaints to act on.
How echowin fits into your stack
Channels
Phone, SMS, website chat, WhatsApp, Slack and Discord.
Integrations
REST API integrations, webhooks and access to 8000+ integrations.
Calendars and CRM
Book on Google Calendar and log contacts in the built-in CRM.
Pros
- +No feature gating: The free plan includes every platform feature.
- +Pay as you go: Usage billing in minutes, with no long-term contract.
- +One agent, many channels: Deploy the same agent to phone, web chat and WhatsApp.
- +Call insights: Business Compass tags conversations and flags trends.
Cons
- −Usage costs add up: Voice minutes are billed at $0.20 per minute on pay as you go.
- −Minutes don't roll over: Bundle minutes reset each billing cycle.
- −Extra fees: Phone numbers, SMS and HIPAA compliance cost extra.
Limitations & when to consider alternatives
- Variable bills. Monthly cost depends on call volume, numbers and texts.
- HIPAA as an add-on. HIPAA compliance is a $500 per month add-on.
- You want a flat monthly price with unlimited calls.
- You need human agents rather than AI.
- You only need a simple website chatbot with no phone line.
How to Use echowin
Create a free account
Sign up; no credit card is required to start building.
Describe your agent
Give your business name, website and what the agent should do.
Add knowledge and tools
Sync your website, upload documents and connect tools.
Deploy and monitor
Attach a phone number or chat channel, then watch analytics.
Who is echowin For?
Owner-run businesses
Shops and offices that miss calls during busy hours.
AI agencies
Teams that want to build and resell voice agents.
Frequently Asked Questions
Is echowin free to try?
Yes. It is free to build, test and go live, with free starting credits.
How is it priced?
Pay as you go costs $0.20 per minute, $0.03 per chat and $10 per month per phone number, with bundles from $45 per month for lower rates.
Can I cancel anytime?
Yes. There are no long-term contracts.
What channels does it support?
Phone, website chat and WhatsApp, plus SMS, Slack and Discord.
Is there an agency program?
Yes. Grey Label and White Label agency plans let you manage client accounts under your branding.
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