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Chatbase vs Lindy

A side-by-side look at Chatbase and Lindy: ratings, pricing, features, pros and cons.

Chatbase

Build AI agents that handle support and sales on every channel

Free Trial $32/mo
Lindy

An AI teammate that works inside Slack, email and your apps

Free Trial $49.99/mo
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At a glance

Feature
Chatbase
Lindy
Pricing modelFree TrialFree Trial
Pricing$32/mo$49.99/mo
Free planNoNo
CategoryAI Agents & AutomationAI Agents & Automation
PlatformsWeb, API, WhatsApp, Slack, Messenger, InstagramWeb, Slack, Chrome, iMessage
Best forCustomer support teams, E-commerce storesSmall and growing teams, Operations and marketing staff

Key Features

Chatbase
  • AI-Powered Support Agents: Agents resolve customer questions using your connected data.
  • Procedures and Actions: Write step-by-step procedures in plain language that call actions like order lookups.
  • Guardrails: Set what the agent must avoid, such as promising refunds.
  • Helpdesk: A ticket inbox where AI and people work on the same conversations.
  • Analytics: Track topics, sentiment and trends across conversations.
  • Model playground: Test different AI models and settings before going live.
Lindy
  • Custom AI Assistants: Lindy learns your skills and preferences and acts like a team member.
  • Extensive Integration: Connects to 1,500+ apps such as Gmail, Slack, Notion and HubSpot, plus MCP.
  • Meetings: Records meetings, takes notes, handles follow-ups and keeps a shared library.
  • Routines: Runs repeat work on a schedule, like daily briefs or weekly reports.
  • Skills: Comes with 40+ skills and can save new ones after you show it a task once.
  • Phone calls: Handles phone tasks such as calls and bookings.

Pricing Plans

Chatbase
  • Hobby$32 per month
  • Basic$120 per month
  • Enterprise
Lindy
  • Free$0
  • Team$49.99 per user per month
  • Enterprise

Best For

Chatbase
Customer support teamsE-commerce storesSaaS companies
Lindy
Small and growing teamsOperations and marketing staffFounders and busy managers

Pros & Cons

Chatbase
  • +No-code setup: Agents are built from your data and plain-language instructions.
  • +Many channels: One agent can run on chat, email, voice, WhatsApp, Slack and social apps.
  • +Wide model choice: Plans include advanced models from OpenAI, Anthropic, Google and others.
  • +Shared helpdesk: AI and human agents work from the same conversation view.
  • −No permanent free plan: Paid plans start with a 7-day trial rather than a free tier.
  • −Key integrations cost more: Zendesk, Salesforce, HubSpot, Zapier and API access start on Basic.
  • −Credit limits: Each plan has a monthly message-credit allowance, with extra credits at $40 per 1,000.
Lindy
  • +Works where you work: Use it in Slack threads, email or iMessage.
  • +Wide app coverage: Connects to 1,500+ integrations and supports MCP.
  • +Approval before action: Emails, ticket updates and posts wait for your sign-off.
  • +Editable memory: You can open and change what Lindy remembers like a document.
  • −Short free period: Free credits last only 7 days.
  • −Per-seat billing: Every active user is billed, from $49.99 per month each.
  • −Credits do not roll over: Monthly credits reset each billing cycle.

Frequently Asked Questions

How does Chatbase pricing compare to Lindy?

Chatbase: $32/mo. Lindy: $49.99/mo. See each tool's plans above for what every tier includes.

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