Chatbase vs Lindy
A side-by-side look at Chatbase and Lindy: ratings, pricing, features, pros and cons.
At a glance
| Feature | CChatbase | |
|---|---|---|
| Pricing model | Free Trial | Free Trial |
| Pricing | $32/mo | $49.99/mo |
| Free plan | No | No |
| Category | AI Agents & Automation | AI Agents & Automation |
| Platforms | Web, API, WhatsApp, Slack, Messenger, Instagram | Web, Slack, Chrome, iMessage |
| Best for | Customer support teams, E-commerce stores | Small and growing teams, Operations and marketing staff |
Key Features
CChatbase
- AI-Powered Support Agents: Agents resolve customer questions using your connected data.
- Procedures and Actions: Write step-by-step procedures in plain language that call actions like order lookups.
- Guardrails: Set what the agent must avoid, such as promising refunds.
- Helpdesk: A ticket inbox where AI and people work on the same conversations.
- Analytics: Track topics, sentiment and trends across conversations.
- Model playground: Test different AI models and settings before going live.
- Custom AI Assistants: Lindy learns your skills and preferences and acts like a team member.
- Extensive Integration: Connects to 1,500+ apps such as Gmail, Slack, Notion and HubSpot, plus MCP.
- Meetings: Records meetings, takes notes, handles follow-ups and keeps a shared library.
- Routines: Runs repeat work on a schedule, like daily briefs or weekly reports.
- Skills: Comes with 40+ skills and can save new ones after you show it a task once.
- Phone calls: Handles phone tasks such as calls and bookings.
Pricing Plans
CChatbase
- Hobby$32 per month
- Basic$120 per month
- Business$400 per month
- Enterprise
- Free$0
- Team$49.99 per user per month
- Enterprise
Best For
CChatbase
Pros & Cons
CChatbase
- +No-code setup: Agents are built from your data and plain-language instructions.
- +Many channels: One agent can run on chat, email, voice, WhatsApp, Slack and social apps.
- +Wide model choice: Plans include advanced models from OpenAI, Anthropic, Google and others.
- +Shared helpdesk: AI and human agents work from the same conversation view.
- −No permanent free plan: Paid plans start with a 7-day trial rather than a free tier.
- −Key integrations cost more: Zendesk, Salesforce, HubSpot, Zapier and API access start on Basic.
- −Credit limits: Each plan has a monthly message-credit allowance, with extra credits at $40 per 1,000.
- +Works where you work: Use it in Slack threads, email or iMessage.
- +Wide app coverage: Connects to 1,500+ integrations and supports MCP.
- +Approval before action: Emails, ticket updates and posts wait for your sign-off.
- +Editable memory: You can open and change what Lindy remembers like a document.
- −Short free period: Free credits last only 7 days.
- −Per-seat billing: Every active user is billed, from $49.99 per month each.
- −Credits do not roll over: Monthly credits reset each billing cycle.
Frequently Asked Questions
How does Chatbase pricing compare to Lindy?
Chatbase: $32/mo. Lindy: $49.99/mo. See each tool's plans above for what every tier includes.