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Cassidy vs Zapier

A side-by-side look at Cassidy and Zapier: ratings, pricing, features, pros and cons.

Cassidy

No-code AI agents grounded in your company's knowledge

Free Trial $79/mo
Zapier

Connect 9,000+ apps and automate work with AI workflows

Freemium $19.99/mo
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At a glance

Feature
Cassidy
Zapier
Pricing modelFree TrialFreemium
Pricing$79/mo$19.99/mo
Free planNoNo
CategoryAI Agents & AutomationAI Agents & Automation
PlatformsWeb, Slack, Microsoft TeamsWeb, API
Best forInsurance and benefits firms, Professional services teamsSmall business owners, Operations and RevOps teams

Key Features

Cassidy
  • AI Assistants: Build agents in natural language that are grounded in your sources and brand.
  • Multi-Step Workflows: Turn complex processes into automations with guardrails.
  • Knowledge Base: Ground every agent in real company documents and data.
  • Meetings: Join, transcribe and summarize meetings so agents know what to do next.
  • Extensive Integrations: Connect 100+ tools including Slack, Teams, Salesforce and SharePoint.
  • Enterprise-Grade Security: Role-based access, SSO, usage limits and full audit logs.
Zapier
  • Zap workflows: Build automated workflows that react to triggers and take actions across apps.
  • App integrations: Connect more than 9,000 apps, including Salesforce, HubSpot, Slack and Zendesk.
  • Zapier MCP: Let AI tools like Claude, ChatGPT and Cursor act in your apps without sharing passwords or API keys.
  • Tables and Forms: Store workflow data and capture inputs that start automations.
  • Agents and Chatbots: Create AI assistants for tasks and chatbots that answer customer questions.
  • Security controls: Includes SOC 2 Type II, GDPR and CCPA compliance, SSO and an AI model opt-out.

Pricing Plans

Cassidy

Not listed yet.

Zapier
  • Free$0
  • Professionalper month
  • Teamper month
  • Enterprise

Best For

Cassidy
Insurance and benefits firmsProfessional services teamsManufacturing and industrial operations
Zapier
Small business ownersOperations and RevOps teamsIT and support teams

Pros & Cons

Cassidy
  • +No-code building: Business users can create agents in natural language.
  • +Grounded answers: Agents draw on your company documents and meeting records.
  • +Hands-on rollout: A dedicated team helps with use case discovery, builds and training.
  • +Compliance: The site lists SOC II Type 2, GDPR and HIPAA compliance.
  • −No public pricing: The site asks you to book a demo.
  • −Enterprise focus: It targets larger, document-heavy companies more than individuals.
  • −Rollout takes effort: Getting full value involves training and phased adoption.
Zapier
  • +Huge app catalog: Connects to more than 9,000 apps with 66,000+ triggers and actions.
  • +No coding needed: Most workflows can be built without writing code.
  • +Works with AI tools: Zapier MCP connects Claude, ChatGPT, Cursor and 230+ other AI tools to your apps.
  • +Governance built in: Offers SSO, user provisioning, permissions and observability for larger teams.
  • −Task-based billing: Costs rise with the number of tasks your workflows run each month.
  • −Add-ons priced separately: Agents and Chatbots have their own plans.
  • −Many products to learn: Zaps, Tables, Forms, Canvas, Agents and MCP can take time to understand.

Frequently Asked Questions

How does Cassidy pricing compare to Zapier?

Cassidy: $79/mo. Zapier: $19.99/mo. See each tool's plans above for what every tier includes.

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